Frequently Asked Questions

Columbine Federal Credit Union’s ongoing commitment to provide you with fast, safe and innovative services continues with a new, upgraded online banking site.

Upgrading an online banking system is one of the most complex projects a financial institution can undertake and requires careful planning for a successful transition.  We can assure you that our team is working diligently to minimize any confusion or unforeseen circumstances during the upgrade.  Additionally, we are preparing our staff through training and reallocating resources to better serve our members immediately before and after the upgrade.

With the new online and mobile banking upgrades, you will experience a wide range of benefits such as more functionality, personalized features to manage your money and improved efficiency.

To maximize your experience, please ensure:

  • You know your online banking username
  • The contact information on your account is up-to-date, including:
    • Cell Phone
    • Email Address

If you need to update the information on your account, please contact us to avoid any further interruption in online banking access.

Access Your New Experience!

iOS users can update their existing app, just visit the App Store and look for the update.

Android users can search “Columbine FCU” in the Google Play Store to locate the new app. Access to the existing app will be removed.

Desktop users can access the new web portal by visiting

new ios app image
long screenshot of the new columbine online banking setup

Reset Password Before First Sign In

You must reset your password prior to your first sign in.

Visit the “Trouble Signing In?” page to request a password reset. This will be available on the sign in form on and in the mobile banking app.

Enter your existing username and the email address on your account. A secure password reset link will be sent to your email address, click the link to complete the password reset.

Once the password reset is complete, you may sign in using your existing username and new password.

We are now live! Remember to redownload and resign into our app to discover all of the new features you can enjoy!

Frequently Asked Questions: 

Will I need to re-enroll for online banking?
No- However members will need to reset their password by clicking on the “Trouble Signing In” link.  You will need your user ID and email address that is on file with Columbine to complete this process.
Will I need to update my mobile app?
Yes- Apple users will need to update their app and Android users will need to download our new app through their app store by searching Columbine FCU.
Will my linked bank accounts transfer over for external transfers?
Yes- All banking information will transfer over to our new online system.
Will I need to set up bill pay again?
No- All bill pay information will transfer over to our new system.
Where should I go to make a loan payment?
To make a payment from your Columbine account, you will need to select “payments” and not “transfers.”

You are now leaving Columbine Federal Credit Union

Columbine Federal Credit Union logo

Columbine Federal Credit Union provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Columbine Federal Credit Union, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

You will be redirected to

Click the link above to continue or CANCEL